FAQ
Ordering
All major credit cards are accepted.
Your card will be charged at the time of purchase.
You will receive confirmation of your order immediately. If you do not, please email alisongibbons@gmail.com
Your information is secured through Squarespace. It will never be sold or given out. I do not retain or use your information for any reason beyond your order.
Shipping
Shipping is free for domestic orders.
US orders are shipped by weight from Brooklyn, NY by USPS Priority mail. International Orders are shipped First Class-- please note this does not include tracking, fees, or taxes. Please contact me for additional tracking.
Orders are shipped within 7 days of purchase and can take up to 10 business days to arrive. Quilts are hand finished and can take up to three weeks to ship.
You will receive confirmation of your order as well as tracking when the item ships.
Expedited shipping is available. Please email alisongibbons@gmail.com for pricing.
Orders shipping to New York will be charged sales tax.
LOCAL pickups are available in South-ish Brooklyn. Please email alisongibbons@gmail.com to coordinate a time.
For international shipping, please email alisongibbons@gmail.com for pricing.
Returns
All items are handmade by me and variations are part of their handmade-ness. Colors may appear different by screen. If you have any questions about exact color, size, or detail please email alisongibbons@gmail.com for more information.
Items are final sale. Please contact alisongibbons@gmail.com if you have any concerns.
Sale items are final sale.
Everything else
For custom items, wholesale inquiries, trade discounts and anything else you may be curious about, feel free to email alisongibbons@gmail.com!