FAQ

Ordering

  • All major credit cards are accepted.

  • Your card will be charged at the time of purchase.

  • You will receive confirmation of your order immediately. If you do not, please email alisongibbons@gmail.com

  • Your information is secured through Squarespace. It will never be sold or given out. I do not retain or use your information for any reason beyond your order.

Shipping

  • Shipping is free for domestic orders.

  • US orders are shipped by weight from Brooklyn, NY by USPS Priority mail. International Orders are shipped First Class-- please note this does not include tracking, fees, or taxes. Please contact me for additional tracking.

  • Orders are shipped within 7 days of purchase and can take up to 10 business days to arrive. Quilts are hand finished and can take up to three weeks to ship.

  • You will receive confirmation of your order as well as tracking when the item ships.

  • Expedited shipping is available. Please email alisongibbons@gmail.com for pricing.

  • Orders shipping to New York will be charged sales tax.

  • LOCAL pickups are available in South-ish Brooklyn. Please email alisongibbons@gmail.com to coordinate a time.

  • For international shipping, please email alisongibbons@gmail.com for pricing.

Returns

  • All items are handmade by me and variations are part of their handmade-ness. Colors may appear different by screen. If you have any questions about exact color, size, or detail please email alisongibbons@gmail.com for more information.

  • Items are final sale. Please contact alisongibbons@gmail.com if you have any concerns.

  • Sale items are final sale.

Everything else

  • For custom items, wholesale inquiries, trade discounts and anything else you may be curious about, feel free to email alisongibbons@gmail.com!